Support & FAQ

You can cancel your membership anytime through Lemon Squeezy’s billing portal: https://nicolaipalmkvist.lemonsqueezy.com/billing

If you run into any issues, just email us at support@nicolaipalmkvist.com and we’ll cancel it for you manually.

I show you how to do it in this video

Or checkout Elementors own guide here

Yes, most of the templates require Elementor Pro to work properly. It does cost a bit, but it’s a must-have if you’re serious about building professional websites. You can get their plan for as little as $8 

The Lifetime Plan gives you unlimited access forever, including all future updates.
The Yearly Plan gives you the same full access – just limited to the 12 months you’re subscribed, but you can just resubscribe.

Yes, you can! All sections work independently, so you’re free to combine elements from different templates and build your own unique layout.

This usually happens if you don’t have the latest version of Elementor Pro installed, if you’re not using the Hello theme, or if Flexbox Containers aren’t enabled in your Elementor settings. Make sure all three are in place, and it should work perfectly.

Recommended software I use

Having the right tools makes a huge difference. So here's my personal list of software that helps me design faster, stay organized, and deliver better results.

Support@nicolaipalmkvist.com

Support is only available to members, and only for issues related to templates or their user account.

Contact form

We only offer support to members, and only for issues related to templates or user accounts

If you’re experiencing a technical issue, please start by sending temporary login access to your site so we can take a closer look. Also, include a screen recording or screenshots to help us understand the problem faster.

Support is only for members!

Nicolai & Michael